Full Time Appointment Scheduler
The Youth Clinic, a pediatric medical practice, has a full time opening for a patient appointment scheduler, with occasional some front desk responsibilities . Hours for this position are approximately 7:30 a.m. to 4:30 p.m. Monday through Thursday and 7:30 a.m. to 2:30 p.m. Fridays . This position includes a full benefits package.
We are looking for enthusiastic candidates who enjoy helping our patients with a multitude of requests. We can train you. The most important quality we are looking for is a friendly voice and the true desire to help our patients.
This position will work in our East Elizabeth Office located in Fort Collins.
In order to protect our patients and our staff, The Youth Clinic requires that any staff member entering our clinic buildings has obtained the COVID-19 vaccine.
Duties of this position include (but are not limited to):
- Schedule patients utilizing established guidelines and protocols
- Answer phone calls utilizing a multi line phone system and respond to emails in a timely manner
- Respect and maintain patient confidentiality
- Document all activities in the electronic medical record
Fill in for our front desk staff as needed.
- Knowledge of correct grammar, punctuation and spelling – ability to clearly communicate in writing
- Critical thinking including the ability to use good judgment and decision making
- Detail oriented
- The ability to speak clearly and concisely and to understand spoken words – good spoken communication
- Experience with multiple phone lines
- Ability to establish and maintain effective working relationships across the clinic
- Basic computer skills and the ability to learn software applications
- Excellent customer service skills – must be customer service focused
- Familiarity with medical terminology
- Prior medical scheduling experience
We encourage candidates with an energetic, customer focused attitude and an interest in working with our patients and their families to apply with a cover letter and a resume. No phone calls, please.
Pay Range: $16.45 – $17.12 per hour