Telehealth Frequently Asked Questions

Telehealth, offered at the Youth Clinic, allows for long-distance patient and provider contact and care. Due to COVID-19, telehealth has become a safe and effective way for our team to provide the same level of care that our patients and families are used to. We highly encourage all of our patients to keep their previously scheduled appointments but move them to a video call through the patient portal.

Below are some frequently asked questions about telehealth.

What exactly can be done via telehealth?

Telehealth visits are a fantastic option for Follow-up Visits, Medication Management, Chronic Condition Management, New Parenting Questions, Rash and Skin Condition Visits, Minor Sick Visits, Psychology visits and Lactation and feeding visits.


How should patients schedule appointments?

Appointments can be made by calling our office at 970-482-2515. Download this helpful guide on steps to complete a Telehealth visit including troubleshooting information.


How do patients access their appointment?

Patients will need to have a patient portal account set up for telehealth visits. Our schedulers can help get patients registered when they call.


Can patients who currently have in-office appointments scheduled switch to telehealth?

In many cases, yes. Schedulers at the Youth Clinic can help determine if an existing appointment can be a Telehealth visit.


Are appointments phone calls or video calls?

It is a video call.


If you would like to schedule a telehealth appointment, please call our appointment line at 970-482-2515.

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